I just want to issue a warning to people who purchase this product trying to save a bit over Apple prices. I paid for a new laptop, but was sent a used one. I received this item in the original box that had been resealed. While it appeared to be a new item, once I booted it up, it was already set up with an account of another user. I couldn't have used it even if I wanted to. I returned the laptop to Amazon and received a refund, however had it been properly wiped of information, I would have been sold a used machine and never have even known. I'm sure this is not an isolated incident, so buyer beware.
Benjamin Grol :
I am usually a fan of all things Amazon. They really screwed the pooch on this one. I ordered a new macbook and I got a used macbook, packaged in the very box that they originally sent to "Kim Nguyen". When I turn on the computer, the log-in reads "Kim Nguyen". A shipping label to "Kim Nguyen" is super-lamely covered up on the box. If you're going to try to sell me used merchandise as new, at least use a new box Amazon.
Do you want to pay full-price for an obviously used computer? Me neither.
I may be ending my consumer relationship with Amazon forever after this. Gross, nasty and shenanigans!
Pamela Sheppard (Abington, MA):
I bought this laptop last month and when I first received it there were updates to install. Two of the updates will not install because the computer is not recognizing me as the owner for those two applications (iPhoto and iMovie). I brought it to an Apple Store and they told me that there was a previous owner and the computer wasn't properly deleted and restored. I was given the option of having them wipe out everything on my computer to restore it as new or they'd have to keep sending me codes to maually update the applications. Not what I expected when I purchased this computer, especially for the amount of money I spent.
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